The Audit

The Fidelity Consortium represents a brand promise to the industry. Anyone who sources leads from a Fidelity Consortium member should have confidence that they are using a supplier that is operating within the law and their practices hold up to robust scrutiny.

For this reason it is important to us that our supplier members complete an independent audit before they join. The audit, conducted by independent, professional auditors examines the policies and practices of prospective applicants.

If your organisation would like to become a supplier member of the Fidelity Consortium the first step is to get in touch with one of our accredited auditors.

Audit prices start at £3500.

Accredited Auditors

https://www.abc.org.uk/

Andy Flint
Head of Business Development

andy.flint@abc.org.uk

https://www.bpaww.com/bpaww

Richard Murphy

Executive Vice President

rmurphy@bpaww.com

Audit Process

Planning the audit

Before the audit begins the auditors will host a consultation meeting with you to explain the audit process and expectations. At this stage you will:

Signed the LFC’s Code of Conduct
Gathering relevant information about your business
Agree the scope of the audit

Policy Review

A this stage the auditor will ask to see all your relevant policies. These will include:

GDPR
Legitimate Interest Assessments
Subcontractor vetting
Suppression and deactivation
Data protection officer
Data protection training

Campaign Review

Following the policy review the auditor will ask for a list of campaigns your organisation has performed in the last 6 months. The auditor will then select 2 campaigns and ask to see:

Any forms used to gather data and consent
Data collected for sample campaigns
LIAs associated with sample campaigns
Contracts with any subcontractors used

The auditor will also:

Explore whether or not the leads have been resold
Test the implementation of suppression / deactivation requests
Test Data Subject Access Requests.

Concluding the audit

Once the audit is complete the auditor will work with you to agree the content of your public and private audit reports.

The auditor will notify the Fidelity Consortium board that you have passed the audit.