The Audit
The Fidelity Consortium represents a brand promise to the industry. Anyone who sources leads from a Fidelity Consortium member should have confidence that they are using a supplier that is operating within the law and their practices hold up to robust scrutiny.
For this reason it is important to us that our supplier members complete an independent audit before they join. The audit, conducted by independent, professional auditors examines the policies and practices of prospective applicants.
If your organisation would like to become a supplier member of the Fidelity Consortium the first step is to get in touch with one of our accredited auditors.
Audit prices start at £3500.
Accredited Auditors
Audit Process
01
Planning the audit
Before the audit begins the auditors will host a consultation meeting with you to explain the audit process and expectations. At this stage you will:
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Signed the LFC’s Code of Conduct
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Gathering relevant information about your business
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Agree the scope of the audit
02
Policy Review
A this stage the auditor will ask to see all your relevant policies. These will include:
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GDPR
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Legitimate Interest Assessments
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Subcontractor vetting
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Suppression and deactivation
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Data protection officer
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Data protection training
03
Campaign Review
Following the policy review the auditor will ask for a list of campaigns your organisation has performed in the last 6 months. The auditor will then select 2 campaigns and ask to see:
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Any forms used to gather data and consent
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Data collected for sample campaigns
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LIAs associated with sample campaigns
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Contracts with any subcontractors used
The auditor will also:
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Explore whether or not the leads have been resold
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Test the implementation of suppression / deactivation requests
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Test Data Subject Access Requests.
04
Concluding the audit
Once the audit is complete the auditor will work with you to agree the content of your public and private audit reports.
The auditor will notify the Fidelity Consortium board that you have passed the audit.
